10-Year Warranty

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All products purchased from our eStore after July 31, 2022 are covered by our 10‑year warranty.

United States

10-year Warranty Straightforward
Covers all replacement parts, shipping and labor, no out-of-pocket expense for customers for any warranty service.

Parts Replacement parts are shipped out the next business day after receiving the order.

Repair Repairs are completed within two business days of receiving the unit at our Minnesota facility, and the repaired unit is shipped back to the customer immediately.

International

10-year Free Replacement Parts Easy Repair
All replacement parts are free. Customers need to cover a flat international shipping charge of USD25.

Parts Replacement parts are shipped out the next business day after receiving the order.

Easy Repair Customers perform repairs with parts we supply.

More than 95% of reported issues are related to the control console or remote control, both of which can be easily swapped.

Failure Rates, Quality Issues & Fixes

We keep our warranty terms straightforwards. For situations not covered,` we remain considerate and reasonable to achieve customer satisfaction.

Register your unit if not purchased from our eStore to ensure a smooth warranty process and to receive product recall notices, upgrade information, and safety warnings.